So : **61*901*11*30# where 30 is the max time you can set it to either 5, 10, 15, 20, 25 or 30 Hope this makes sense **61*901*11*NN# SEND (NN is the number of seconds in increments of 05 and a maximum of 30 seconds).
I did this as I had the same problem, and everything seemed fine when I got my husband to ring me so I could time the length of the ringing before it cut off. It rang for the full 30 seconds. However: When out and about a friend rang me and it was back to square one, it seemed like it rang for about ten to 15 seconds while I rummaged in my handbag. (Reality was probably about 20 seconds). Very frustrating as my Sony Ericsson seems to go on forever, or as long as it takes. Seemed to recall reading somewhere that o2 set the length of time and you have to contact them to alter this. is there any truth in this as it does seem to make sense in view of my experiences.
You recall incorrectly, you are free to change the time before divert. I suspect you misjudged the length of time it rang. Why not put your phone in one of the side pockets of your bag? It will be protected from knocks and you'll be able to find it quickly.
....or you could turn voice mail off when you don't want it to go to voice mail. Just dial 1760 and the phone will ring continuously. Then dial 1750 if you are likely to be unavailable (both free calls).
Stevy-I do have it switched off for voicemail. That is why I am surprised it stops ringing so quickly. Guess I will have to do another check ringing my phone from every other phone in the house including landline. Will report back.
prking-Always a bit nervous of doing that, as the pockets are so obviously for phones and wouldn't take much for a thief to grab in a moment of distraction. Most of the time at least for now with it being winter, I tend to put it in my jacket pocket which has a zip on it.
That's strange, if voicemail is off it should ring for at least a minute before it disconnects and shouldn't be diverted to 901 at all. Do you get messages when it stops ringing? If you ring customer service they should be able to check it for you.