Solved: Set up personal hotspot

Randolph · ‎21-12-2022

I have been trying to tether my laptop to my phone. When I was with three all I had to do was toggle hotspot on and it worked. Now the toggle button has disappeared and been replaced by set up personal hotspot which directs to a website which is no help at all.

Does anyone have a solution

cheers

MI5 · ‎21-12-2022

@Randolph

If you have an iPhone, you need O2 to add iData bolt on to your account.

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-12-2022

@Randolph

If you have an iPhone, you need O2 to add iData bolt on to your account.

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Randolph · ‎21-12-2022

Thank you. You’ve been very helpful. I’ll contact them.

MI5 · ‎21-12-2022

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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