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Sward
Level 1: Joiner
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Number changed as of nuisance ohone calls and my service still not came back on gow long does it normally take to come back on?
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Cleoriff
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The sim should already be activated if it's a replacement.

However if not working yet, check out this guide. https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If not working within 24 hrs after rebooting your phone as @Anonymous said above,,,you need to contact customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

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Anonymous
Not applicable

Hi @Sward usually within 24 hours of the change. Have you been rebooting your phone to see if it’s been done?

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MI5
Level 94: Supreme
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When did your sim become inactive?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Registered:

The sim should already be activated if it's a replacement.

However if not working yet, check out this guide. https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If not working within 24 hrs after rebooting your phone as @Anonymous said above,,,you need to contact customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 4 of 7
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MI5
Level 94: Supreme
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It's a number change so no new sim.
It will be changed on O2's system only.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Sward
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Yes and still no service
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Cleoriff
Level 94: Supreme
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@Sward wrote:
Yes and still no service

Then if it isn't working after 24 hrs and rebooting the phone you need to contact customer services....

You can use live chat or ring them on this number for free using any phone 0800 032 1402

 

Veritas Numquam Perit

Girl in a jacket
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