cancel
Showing results for 
Search instead for 
Did you mean: 

Service/transfer

Anonymous
Not applicable
I am as a result of poor customer service and experience in store and response from complaint now looking to change network. I have been with O2 same number for 14yrs p&g but just had a poor service this month.
I am wanting tpo kee number anf transfer,
how long, how does this work, what do I need to do??

Thanks@
Message 1 of 5
1,648 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

Hi @Anonymous ! Sorry to hear you've been having trouble, send me a private message if you like and we can have a quick chat about this.

View solution in original post

Message 5 of 5
1,342 Views
4 REPLIES 4

Anonymous
Not applicable
Hi

It's called a PAC CODE.

More here http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/54427...

Be sure to use up any credit on your account.

Plus you can unlock your phone to all networks for £15 via https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form Please check any other networks via their own Payg SIM cards too.
Message 2 of 5
1,641 Views

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
How bad could it be to jump ship after 14 years of not having any problems?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
1,579 Views

Anonymous
Not applicable
Must have been a monumental error to have after 14 years
Message 4 of 5
1,366 Views

Anonymous
Not applicable

Hi @Anonymous ! Sorry to hear you've been having trouble, send me a private message if you like and we can have a quick chat about this.

Message 5 of 5
1,343 Views