Service/transfer

[Anonymous]

I am as a result of poor customer service and experience in store and response from complaint now looking to change network. I have been with O2 same number for 14yrs p&g but just had a poor service this month.
I am wanting tpo kee number anf transfer,
how long, how does this work, what do I need to do??

Thanks@

[Anonymous]

Hi

It's called a PAC CODE.

More here http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/54427...

Be sure to use up any credit on your account.

Plus you can unlock your phone to all networks for £15 via https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form Please check any other networks via their own Payg SIM cards too.

[MI5]

How bad could it be to jump ship after 14 years of not having any problems?

[Anonymous]

Must have been a monumental error to have after 14 years

[Anonymous · Accepted solution]

Hi @Anonymous ! Sorry to hear you've been having trouble, send me a private message if you like and we can have a quick chat about this.