Solved: Seperating accounts

Philly1980 · ‎09-05-2020

Hi,

I have 2 devices on pay monthly. 1 is used by my son and the 2nd my own.

Both are billed together and I was hoping to be able to seperate them into seperate accounts so each can have its own direct debit. Is this possible?

MI5 · ‎09-05-2020

@Philly1980

The only way to separate them is to wait until one has completed it's minimum term and cancel it, then start a new one with separate details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-05-2020

@Philly1980

The only way to separate them is to wait until one has completed it's minimum term and cancel it, then start a new one with separate details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Philly1980 · ‎09-05-2020

@MI5Thanks for the quick response. I wish I had of known this before hand but ill sort something out

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