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Sending text messages to short codes and competitions

Ousby92
Level 1: Joiner
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Hi, I can’t enter competitions via text anymore? I used to be able to but now it just fails and I can not find anywhere on the my o2 app to change this. Can I have some help please

Thanks
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Cleoriff
Level 94: Supreme
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You may have a premium bar on your account.

Call O2 to get it lifted Guide: Coronavirus Community Help and Support 

0800 587 4005 is the best one to call.

Or you could have a spend cap

Guide: Spend caps on O2 

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 3
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Cleoriff
Level 94: Supreme
  • 122355 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

You may have a premium bar on your account.

Call O2 to get it lifted Guide: Coronavirus Community Help and Support 

0800 587 4005 is the best one to call.

Or you could have a spend cap

Guide: Spend caps on O2 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
2,190 Views

bigdavie88
Level 9: Fired up
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You may also need o2 to adjust your spend cap as may be low or zero.
Message 3 of 3
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