cancel
Showing results for 
Search instead for 
Did you mean: 

Sending SMS and getting charged for MMS

Anonymous
Not applicable
Hi
Has anybody else had the problem of being charged for MMS messages when sending an SMS? Recently had my phone bill and sent a 'Happy xmas' and 'Happy new year' message as a group message on my Iphone 5 but i have been charged 21p for each message! The message had no pictures or emocians, just a simple text. Phoned o2 who are trying to place the blame on me for sending an MMS but i know for definate it wasnt!! Anyone else had the same problem??
Message 1 of 4
3,144 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 93170 Posts
  • 609 Topics
  • 6956 Solutions
Registered:
3 REPLIES 3

jonsie
Level 94: Supreme
  • 93170 Posts
  • 609 Topics
  • 6956 Solutions
Registered:

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

this is being discussed at length in the ios section http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Sending-Emotions-on-text-messages-and-85-... the group send seams to be the issue for over 25 contacts according to official support links in that thread also if you have imported from facebook and 1 of the contacts has email address etc.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 4
3,141 Views

Anonymous
Not applicable

There is also a bulletin link on the main site about this subject too

Message 4 of 4
3,126 Views