Screen pop up messages

[cjf2020]

I have a Galaxy S10+. Only owned it for a few months but every time the phone puts up a message on screen, such as "1 email deleted", this message will not disapear unless you re-set the phone. Is the phone faulty, what can be done to fix this very annoying issue.

[MI5]

@cjf2020 

Have you tried swiping the message away or clearing it in the notification pull down menu?

[cjf2020]

Yes, tried both those options and still no joy

[madasaf1sh · Accepted solution]

@cjf2020

I would recommend a full factory reset of the device, as it sounds like the notification service on the S10+ isnt clearing down.

If that doesnt work, then I would contact Samsung Support via their website at https://www.samsung.com/uk/support/livechat/

[cjf2020]

Thanks for your suggestions, was reluctant to factory re-set but will give it a try