Screen broke

[Louise19]

I have recently got a new contract with 02 can I get a my screen fixed with them

[Bambino · Accepted solution]

@Louise19 Did you take out insurance? If not, you'll have to pay for the repair. If you have a home contents insurance policy, check it to see if your phone is covered.

[Louise19]

How do I do that do I have to contact them 

[Bambino]

@Louise19 If you mean O2 customer service, then yes. 
Call 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255