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bridgendtony
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had a text from a number asking for my o2 details to send them to this address O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via "link" new to o2 and not sure if its a scam as my bills are paid

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MI5
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@bridgendtony 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

Please also edit your post to remove the link.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 8
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MI5
Level 94: Supreme
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@bridgendtony 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

Please also edit your post to remove the link.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
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Cleoriff
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I see these have started to do the rounds again! We had a lull for a while( well on the forum anyway)

Veritas Numquam Perit

Girl in a jacket
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jonsie
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MI5
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Probably thought everyone had forgotten about them being dodgy !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 8
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Cleoriff
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@MI5 wrote:
Probably thought everyone had forgotten about them being dodgy !

True. Just have to hope those who didn't post here were wary and avoided clicking links!

Veritas Numquam Perit

Girl in a jacket
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MI5
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We don't know what we don't know and we can't help that don't ask.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 8
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Cleoriff
Level 94: Supreme
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@MI5 wrote:
We don't know what we don't know and we can't help that don't ask.....

Very profound. nerd

Veritas Numquam Perit

Girl in a jacket
Message 8 of 8
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