Scam

[Fyf]

My account is being scammed with charged incoming messages from 85222.

I have blocked the number but still being charged £1.25 per message received. I need this investigated and my over payments refunded with this number permanently blocked... Can you please help?

[MI5 · Accepted solution]

@Fyf 

See community help here:
https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
And O2 advice here…
https://www.o2.co.uk/help/account-and-billing/premium-service-checker
and this site will to help you get your money back…
https://payforitsucks.co.uk/
You should also ring Customer Service and ask them to place the following bars on your account:
Bar all Direct to bill debits
Bar Premium rate numbers

[MI5]

The number search gives these details:

Check a Number - Result

PhonepayPlus has the following information about shortcode number:

85222

Customer care number:	0149 475 0678
Customer care email:	customer.service@tap2bill.com
Customer care website:	Tap2Bill Limited has not provided this information
Search result provided by:	Tap2Bill Limited
Service connected on:	18 July 2011
Service terminated on:	This service is still operating
Name of service:	Shared Shortcode for Multiple Companies (85222)
Type of service:	Tap2Bill Limited has not provided this information
Service description:	Tap2Bill Limited has not provided this information
How much does this service cost?	£1.50 per Message

If you would like to find out more about this service or have a question about it, then you should contact the service provider: Tap2Bill Limited

Tap2Bill Limited
Tempus Court
Bellfield Road
HIGH WYCOMBE
HP13 5HA

If you are unsatisfied with the outcome from the service provider, please get in touch with us either by phone on 0300 30 300 20 or online.