Solved: Scam ??

Ben7 · ‎25-05-2020

Hi I wonder if anyone can help . I received a text message today from 8101921 saying I need to read through there terms and conditions before they release my new phone is this genuine 02 text or potential scam . Many thanks

MI5 · ‎25-05-2020

@Ben7

It's a scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-05-2020

@Ben7

It's a scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎25-05-2020

Sounds like a scam. Have you ordered a new phone by any chance @Ben7 ?

Veritas Numquam Perit

O2

Scam ??

Payment

Lost Sim

Phone stolen -require replacement sim

Cancel my contract

Cancel contract