Scam?

[Jimsimms]

I received the following text message, is it a scam?

O2: Payment for your latest bill could not be processed by your bank. Please update your payment information via;  <Link Removed>

It looks weird and have checked both my bank and My O2, both confirm payment made and received.

Usually my messages from O2 show as from O2 UK, this one is from 07385 722881.

Your thoughts please.

[jonsie]

It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

[Cleoriff]

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[TallTrees]

1. Hello @Jimsimms 

A scam. Well done for reporting it to the o2 community forum.   Never just accept a strange text message and never instantly respond. Always check your own records first.

Best wishes TallTrees