Scam???

[Tony1188]

My wife got a text on Monday 23rd March from number +447384661663 saying that O2 had problems processing the last bill.  Thay wanted her to update her payment info at :

<Link Removed>  (Thanks)

I'm the account holder and I pay the bills. I did not get such a text. How do I find out if this is the scam I think it is.

[MI5 · Accepted solution]

@Tony1188 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[MI5]

@Tony1188 

Please also edit your post and remove the link to prevent anyone clicking on it.

[Bambino]

@Tony1188 To remove the link to the scam website, in your post go to Options, then the first drop down is Edit Reply. You can then delete the link.

To forward the scam text to O2:

How to forward on iPhone: https://www.lifewire.com/forward-a-text-message-on-iphone-1999154

How to forward on Android: https://www.androidauthority.com/how-to-forward-a-text-message-870759/

[Tony1188]

Many thanks. Thought so.