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Scam

Anonymous
Not applicable

I have been subject of a scam while using Internet a pop up subscribed me to pay 3.75gbp per week. I did not even know I had been entrapped. The pop-up just was a text number 66299 when I enquired re special charge on my o2 bill I was given a no to phone I unsubscribed but charge still came through today. I phoned o2 support who told me they have written to 66299 and cancelled any future charges.Has anyone else been entrapped in this way ? Message back from 66299 was they had put me into a weekly prize competition

Message 1 of 17
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Bambino
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Popups don't subscribe you to a program. The OP must have clicked on it to subscribe to whatever it was advertising.

I DO NOT WORK FOR O2



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Message 11 of 17
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jonsie
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@Bambino wrote:

Popups don't subscribe you to a program. The OP must have clicked on it to subscribe to whatever it was advertising.


Correct @Bambino

Message 12 of 17
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MI5
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Whatever was clicked or not, the chap is getting billed now!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 17
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Bambino
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I just wanted to clarify what the OP had said in the first sentence of their post. Yes they are being billed, but they need to sort this out themselves or with the help of the PSA.

I DO NOT WORK FOR O2



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Message 14 of 17
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MI5
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For sure, sorry if I didn't make that clear enough.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 17
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Bambino
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Oh it was clear. I was just commenting on what the OP had said about the popup.

I DO NOT WORK FOR O2



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Message 16 of 17
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MI5
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Cool, got it wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 17
1,164 Views