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Scam texts

Anonymous
Not applicable

I have an iPad on refresh and for some reason I have been charged for premium rate texts, o2 say I have signed up for them but I haven’t and each time I am charged it’s a different 5 digit number and the company either can’t be found or is outside of the United Kingdom. I have searched them on phone pay plus too and the latest one is a voucher service for a construction company in Cyprus. How on earth do they obtain my details?

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MI5
Level 94: Supreme
  • 143438 Posts
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Registered:
We have a help link here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
Clicking links or adverts can pass your details on easily without you realising unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
We have a help link here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
Clicking links or adverts can pass your details on easily without you realising unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
631 Views