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Scam premium numbers

Serynr
Level 2: Apprentice
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After having problems with a scam premium number for games and being charged for something i am not using at a cost of £4.50 per week, even after texting STOP,  i have had difficulty getting it stopped. Hopefully o2 now have managed it, but would it be possible to have a permission text from o2 checking that we have agreed to using it?

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Cleoriff
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I have read back in the thread so I know whats been asked...never mind.. carry on..

Veritas Numquam Perit

Girl in a jacket
Message 21 of 48
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MI5
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Nice to have your approval tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 22 of 48
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Serynr
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Not sure if i can mention names, but the texts come in under an umbrella name but i am billed under two different company names. 

Message 23 of 48
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MI5
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It's fine to name names in this case.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 24 of 48
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Serynr
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The texts come is as Wapstar but on the bill is Abacus Synergy and Remote Games.

Message 25 of 48
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Cleoriff
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Message 26 of 48
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Cleoriff
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Abacus Synergy are the registed company

https://beta.companieshouse.gov.uk/company/**Personal info**

The forum filter wont print the full company number. Just google Abacus Synergy..

Veritas Numquam Perit

Girl in a jacket
Message 27 of 48
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MI5
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Might be an idea to actually call the PSA for further help.
4. Still need help? Let us help you
Still not satisfied after contacting the service provider? Then please either call us on
0300 30 300 20 (Monday - Friday, 9.30am - 5pm)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 28 of 48
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Serynr
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Thanx, will  google and try to find a number, is Remote Games a seperate company?

Message 29 of 48
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Serynr
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Will call PSA as online enquiries you need a number for the scammers and i haven’t one.

Message 30 of 48
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