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Scam premium numbers

Serynr
Level 2: Apprentice
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After having problems with a scam premium number for games and being charged for something i am not using at a cost of £4.50 per week, even after texting STOP,  i have had difficulty getting it stopped. Hopefully o2 now have managed it, but would it be possible to have a permission text from o2 checking that we have agreed to using it?

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MI5
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But there are contact numbers on the link I gave in post #37 above too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 41 of 48
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Cleoriff
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No I have done it as a capture see above...

Veritas Numquam Perit

Girl in a jacket
Message 42 of 48
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Serynr
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Is there a 5 before the last 3 numbers?  

Message 43 of 48
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MI5
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033 00 535 838
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 44 of 48
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jonsie
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Message 45 of 48
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Cleoriff
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@Serynr wrote:

Is there a 5 before the last 3 numbers?  


As shown in post 39..

Veritas Numquam Perit

Girl in a jacket
Message 46 of 48
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Serynr
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Thanx, have looked in the links and found that one and taken note of it now thank you. But as said maybe better to ring PSA.

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MI5
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I would.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 48 of 48
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