on 11-12-2017 13:40
After having problems with a scam premium number for games and being charged for something i am not using at a cost of £4.50 per week, even after texting STOP, i have had difficulty getting it stopped. Hopefully o2 now have managed it, but would it be possible to have a permission text from o2 checking that we have agreed to using it?
Solved! Go to Solution.
on 11-12-2017 19:32
on 11-12-2017 19:32
At least you have the info you need now so you should be able to proceed. There is a phone number for Abacus. You could ring them yourself and ask to be unsubscribed and refunded
Interestingly Martin Lewis states Wapstar dont have an email address..so its Abacus you should be reporting and getting in contact with..http://forums.moneysavingexpert.com/showthread.php?t=5486939&page=2
Veritas Numquam Perit
on 11-12-2017 19:33
on 11-12-2017 19:33
on 11-12-2017 19:35
on 11-12-2017 19:35
on 11-12-2017 19:43
on 11-12-2017 19:43
Thanx all, looks like a busy day tomorrow for me...
on 11-12-2017 20:04
on 11-12-2017 20:04
Can you tell me where you found the phone number for Abacus as i can’t find it in the companies register?
on 11-12-2017 20:06
Trying to gain a refund for messages after the original if you didn’t ring, email / complain immediately after receiving them is a nightmare. You really need to ring them ASAP.
on 11-12-2017 20:09
on 11-12-2017 20:09
on 11-12-2017 22:21
on 11-12-2017 22:21
@Serynr wrote:Can you tell me where you found the phone number for Abacus as i can’t find it in the companies register?
I didn't actually find the phone number in the company profile @Serynr I got it from the giffgaff website. Their customers are complaining about this scam. This is the number given.**Personal info**838. They appear to be a holding company which run quite a few gaming sites
In all honesty and in this case I would save yourself a lot of trouble and report it to the PSA. (Link given in other posts) Let them deal with it
Veritas Numquam Perit
11-12-2017 22:27 - edited 11-12-2017 22:32
11-12-2017 22:27 - edited 11-12-2017 22:32
on 11-12-2017 22:31
on 11-12-2017 22:31