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Scam from 07379 310 965

Emjay0611
Level 1: Joiner
  • 1 Posts
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Registered:

Received a text from above number saying “O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: <Link Removed>
All fine in my O2 account so presume it’s spam - just FYI for anyone else

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MI5
Level 94: Supreme
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Registered:

@Emjay0611 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
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3 REPLIES 3

MI5
Level 94: Supreme
  • 144313 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Emjay0611 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
456 Views

O2Karl
O2 Support
O2 Support
  • 285 Posts
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Registered:

Hi @Emjay0611 

This is scam text, thank you for bringing it to our attention, if you could please forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender.

Have a nice evening. slight_smile

signature
Message 3 of 4
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MI5
Level 94: Supreme
  • 144313 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

thinking

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
420 Views