Solved: Scam email

Dotty · ‎26-07-2021

I've got an email asking me to reset my password by clicking on a link, is this a scam. If not why do I have to do it.

AmandaCornwall · ‎26-07-2021

I've had that one. I think it's a scam. Does it address you with 'Hello', not by name? If so definitely a scam.

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AmandaCornwall · ‎26-07-2021

I've had that one. I think it's a scam. Does it address you with 'Hello', not by name? If so definitely a scam.

MI5 · ‎26-07-2021

@Dotty

It's a well known scam.
Block the sender and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Dotty · ‎26-07-2021

Thank you Amanda. Yes it does begin with 'Hello', which made me suspect. I have deleted it.

Best wishes

Dorothy

Dotty · ‎26-07-2021

Thank you M15, and thank you for your advice. I have deleted this email. Best wishes

Dorothy

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