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Scam call

Elbon
Level 1: Joiner
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Noticed a charge on my bill typed the number in Google to find its a scam call for HMRC does anyone know if I can claim any money back at all
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Bambino
Level 86: Prestigious
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@Elbon You can call customer service and ask, but it's doubtful that you will be able to claim your money back. Can't hurt to ask though: Guide: Coronavirus Community Help and Support 

Use the Upgrade, Lost/Stolen, or Fraud option to get through. Otherwise you'll just be disconnected.

Below is alternative advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Also take a look at this guide: A Guide to Deal with Spam/Scam Calls and Text - O2 Community

I DO NOT WORK FOR O2



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Bambino
Level 86: Prestigious
  • 24444 Posts
  • 1064 Topics
  • 3832 Solutions
Registered:

@Elbon You can call customer service and ask, but it's doubtful that you will be able to claim your money back. Can't hurt to ask though: Guide: Coronavirus Community Help and Support 

Use the Upgrade, Lost/Stolen, or Fraud option to get through. Otherwise you'll just be disconnected.

Below is alternative advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Also take a look at this guide: A Guide to Deal with Spam/Scam Calls and Text - O2 Community

I DO NOT WORK FOR O2



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TallTrees
Level 52: Innovator
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@Elbon
Is it alot of money?
I would definitely report it and ask for the money back
Also make sure it is not recurring
Good luck and best wishes


HAPPINESS IS BEE SHAPED

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