Scam Messages from 69555 costing £3.75 each

[Doubletrouble]

I have just seen my bill and there are 3 separate charges at £3.75 for receiving messages from a number 69555. I have definitely not signed up to anything to receive these messages. I have looked and 69555 comes vack to a company called Kalista media. Also on checking my messages I have not received anything from this number on the dates showing on my bill. In fact I have not received anything from this number. Some type of fraud is going on here. Anyone else had this.

[Cleoriff · Accepted solution]

Hi @Doubletrouble 

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers