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Saying I don’t have an account

Bertie4
Level 1: Joiner
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on ‎06-09-2023 15:47

on ‎06-09-2023 15:47

When trying to log into my O2 it says I haven’t got any services linked to the mobile number even though I’ve been with you for years 

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MI5
Level 94: Supreme
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on ‎06-09-2023 15:49

on ‎06-09-2023 15:49

@Bertie4 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bertie4
Level 1: Joiner
In response to MI5
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on ‎06-09-2023 22:50

on ‎06-09-2023 22:50

Thank you for your reply! 😊 I will make contact and see if they can figure out what’s going on 

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