Saved rewards gone

[Anonymous]

no good when I lost 20 pounds which prevented saved.

[jonsie]

Not sure of your point?

[Anonymous]

Today was the last day when I could The stored the money.

[Anonymous]

i can not save rewards today and i do not know why and they gone today.disappointed with o2 service.

[Anonymous]

---

@Anonymous wrote:
I can not save rewards today and I do not know why and they gone today.disappointed with o2 service.

---

Hi Gedas,

This thread is concerning another type of 'Reward' where community forum members are rewarded for their input.

The Rewards your speaking about which is I believe the 10% every quarter is different.

http://www.o2.co.uk/shop/paygotopup/10backontopups

Please contact o2 on 4445 for assistance with account issues.

Take care.

[gemz4the1 · Accepted solution]

The rewards are calculated up until the last day of the month before - rewards are due to be paid out on 4th January and thererfore everybodys rewards built up until 31st December and then the balance was reset back to £0.  Whatever your balance was on 31st December is the amount that you will get on 4th January.  This is the same process that happens every 3 months when the rewards are due to be paid.

[Anonymous]

Thanks for your reply