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Samsung tab8 ultra

Return
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Hello.I got the tablet.

But as return , send it back to the o2 in 14 days .

They have to refund me the deposit i made,olso the first airtime cost.

And this happened maybe a  month ago.i called customer service few times  ,they said refund will be  in 5 working days ,still got no refund.maybe 20 working day passed..

 

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Cleoriff
Level 94: Supreme
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Hi @Return 

I'm afraid you have to persevere with O2,

A few numbers to call here Guide: Coronavirus Community Help and Support 

Also the Sales Team ...

Message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111703 Posts
  • 800 Topics
  • 6550 Solutions
Registered:

Hi @Return 

I'm afraid you have to persevere with O2,

A few numbers to call here Guide: Coronavirus Community Help and Support 

Also the Sales Team ...

Message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket
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Return
Level 1: Joiner
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I called oooo many times  .

And each time they say you will get it in 5 working days 😞

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Cleoriff
Level 94: Supreme
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Registered:

@Return 

Hopefully, if you call one of the other numbers I've given, you will find an advisor who will process the return.

Best of luck x

Veritas Numquam Perit

Girl in a jacket
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