Solved: Samsung note 20 ultra // 5G SIM Card

Ahmed1995 · ‎10-08-2020

Hello there,

I have just pre-ordered the new note 20. I was reading online that you need a new SIM card to get 5G signal. Will this be coming with the phone or will I need to order a new SIM card separately? If so, where can I order this?

Thanks!
Ahmed

MI5 · ‎10-08-2020

@Ahmed1995

It will come with a new sim.

Just do a sim swap when it arrives Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-08-2020

@Ahmed1995

It will come with a new sim.

Just do a sim swap when it arrives Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎10-08-2020

@Ahmed1995 If you're not in a 5G area a 5G sim won't matter: https://5g.co.uk/coverage/o2/

I DO NOT WORK FOR O2

Marjo · ‎20-08-2020

Hi @Ahmed1995 , hope you're well and got everything sorted with your new phone and SIM after you last posted. There's some great advice above from @MI5 and @Bambino. Let us know if you have any additional questions though at any point.

O2

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