Solved: Re: Samsung Galaxy S5

Anonymous · ‎19-09-2014

Hi there I've just sent a text to my mate on my Galaxy S5 and it got to 1kg then it coverted to a MMS is it normal or is there something wrong with my phone.

PS and when my mate got the message it come thought as a picture message.

MI5 · ‎19-09-2014

Yes it's normal for long text messages http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-09-2014

Yes it's normal for long text messages http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-09-2014

Hi

Did you add any emoticon or make it a long message ?

jonsie · ‎19-09-2014

Go into you message settings and tick the box to warn you when the sms converts to mms otherwise you will be racking up charges of 35p per mms. Anything up to 480 character will normally go as standard sms.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎19-09-2014

will i have to pay 35p

MI5 · ‎19-09-2014

35p +VAT = 40p 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎19-09-2014

Tick the box and it will warn you so you can edit the sms....:smileywink:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎19-09-2014

I don't think their is many people who use MMS due to the high charge. 😞

As in the link many use Whatsapp etc or e mail.

I use iMessage an an iPhone user when sending such material to another iPhone user.

jonsie · ‎19-09-2014

They didn't intend sending a mms, it was an overlong text...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎19-09-2014

Best not to waffle on in a text too much

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Samsung Galaxy S5

Upgrade

Cancel contract sim never used

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked