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Samsung Galaxy S5 network or sim card error

Anonymous
Not applicable
I need help with my phone cuz its not letting people ring me or ring out and it keeps saying network or sim card error and its only just happened had the phone for over a year with no problems and now this, any help id be grateful
Message 1 of 15
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MI5
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Go into your nearest O2 shop and ask them to give you a new sim card.
Get them to activate it whilst you are there.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 15
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Anonymous
Not applicable
Ive had the same problem as of Friday, have a look at my post for what happened to me but its still unresolved
Message 3 of 15
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Anonymous
Not applicable
@Anonymous have you used the coverage checker

http://www.o2.co.uk/coveragechecker
Message 4 of 15
3,747 Views

jonsie
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Message 5 of 15
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Anonymous
Not applicable
thank you everyone, i got into contact with o2 and they're sending me a new sim card cuz they found a mast error on my phone.
Message 6 of 15
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jonsie
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@Anonymous wrote:
thank you everyone, i got into contact with o2 and they're sending me a new sim card cuz they found a mast error on my phone.

Mast error so they are sending a sim card? Mnnnn...

Message 7 of 15
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MI5
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Hope it works for you slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 15
3,696 Views

Cleoriff
Level 94: Supreme
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@jonsie wrote:

@Anonymous wrote:
thank you everyone, i got into contact with o2 and they're sending me a new sim card cuz they found a mast error on my phone.

Mast error so they are sending a sim card? Mnnnn...


Strange...but lets hope for a good outcome....

Veritas Numquam Perit

Girl in a jacket
Message 9 of 15
3,694 Views

Anonymous
Not applicable
Hmmm a mast error connected to a SIM card. That's a new one
Message 10 of 15
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