Samsung Galaxy Note 2 is not working only 4 months old now

[Anonymous]

My speakers are not working unless I turn on loudspeaker. Even my handsfree kit doesn't pick up sound. 

So until I resolve this no phone call can be private. Any advice?

[Anonymous]

Is that the kind of thing that happens? The screen repair was through SkyProtect Gaget (Domestic & General). 

If there is water damage it's not mine and I think someone would be hearing from me.

[jonsie · Accepted solution]

The problem might be related to the screen repair if they disturbed something? It's just a matter of sending the phone back under the warranty and await the report back. As I understand things sometimes Samsung use the same repair centre as O2.

[Anonymous]

I will just monitor what is said. I think the company that done the screen repair are taking the job on just in case. The repair was a very simple one, infact the phone worked perfectly even with the cracking screen. 

If I have to I will for sure be taking it back to the o2 shop in Livingston.

Thanks