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Samsung A52 s can't make or receive calls

Doddsie1
Level 1: Joiner
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Hi can someone shed any light on my problem I am unable to make or receive calls on my new phone. I have always been with 02 so I am keeping my same number but its not working any ideas would be appreciated.

Thank you 

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MI5
Level 94: Supreme
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@Doddsie1 

Use your old sim or do a sim swap to use the new one Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127519 Posts
  • 614 Topics
  • 22167 Solutions
Registered:

@Doddsie1 

Use your old sim or do a sim swap to use the new one Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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