Solved: SMSmessages

Anonymous · ‎12-04-2015

I keep getting a message saying I have reached my sms limit for the month. Why when I have unlimited texts.

MI5 · ‎12-04-2015

That's 100 a day on payg or 400 a day on contract - surely that's enough - your thumbs would fall off with any more

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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jonsie · ‎12-04-2015

It can only be one of two reasons. Either your allowance nneds to be renewed for the anniversary date (P&G) or you have reached the unwritten fair usage policy in which case you must have sent an enormous amount of texts. Clarify the problem with customer service.

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎12-04-2015

How many texts have you sent....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎12-04-2015

Isn't it 2990 for payg & 12000 for contract?

perksie · ‎12-04-2015

@Anonymous wrote:
Isn't it 2990 for payg & 12000 for contract?

Some O2 staff on the forum have said those are the limits, but O2 have never confirmed it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎12-04-2015

Thank you for your answer @perksie

perksie · ‎12-04-2015

I'm sure that's all we have to go on, O2 have not said that in public, no idea why.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎12-04-2015

Sales tactic maybe lure you into unlimited until you read the small print

perksie · ‎12-04-2015

@Anonymous wrote:
Sales tactic maybe lure you into unlimited until you read the small print

That's the issue, it's not listed anywhere at all.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎12-04-2015

Oh well I'm sure not many go near or use that many anyway, I know I don't

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