on 07-12-2018 07:32
Having same problem. Trying to get in contact with support but no response to my feedback so far. I reported this.............
Text messages I send are auto duplicating continuously until i close sms app and switch off/restart device, and fee charged / deducted from pay and go credit for each duplication. The recipient gets numerous copies but I have only one copy with error message saying "message not sent" (or words to that effect). This was all day yesterday (Thursday) and again this morning (Friday).
Can someone please advise?
on 07-12-2018 08:02
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 07-12-2018 08:05
my texts keep being sent numerous times .i.e. same text 7 times then 5 times .from £24 to £17.47in a flash.had to turn phone off twice to stop it sending messages.how do i get my cash back?and STOP th problem????
07-12-2018 08:08 - edited 07-12-2018 08:09
Please keep rebooting your phone, I turned mine off last night and service has been resumed with full 4g
Also its being discussed here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1178149#M28241
on 07-12-2018 08:11
Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback.
The community team.