SMS - 30 Character Limit

[KFM]

Hi, I'm a little confused with the character limit on SMSs. I'm only able to send SMSs with only 30 characters, anything more and it just won't send, and gives a "Couldn't send message" error.

I have tried with different phones and tried changing some relevant settings etc., but nothing seems to make the SMSs work with the usual 160 character limit.

Has anyone on this community had this or similar issue? If so, any steps to resolve would be appreciated.

Thanks.

[KFM]

Got the replacement SIM earlier today, tried it - unfortunately, issue still persists!

[KFM]

Got the replacement SIM earlier today @Cleoriff, tried it - unfortunately, issue still persists!

[Cleoriff]

@KFM 

How annoying. Really at a loss now!

[Amelia88]

Hi,

I am experiencing the same issue with the 30 character limit. Did you manage to find a resolution for this?

[Cleoriff]

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@Amelia88 wrote:

Hi,

I am experiencing the same issue with the 30 character limit. Did you manage to find a resolution for this?

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I'll tag @KFM for you @Amelia88. It's 5 months since this thread was started.

First thing to try would be going  instore with Photo ID and get a new sim for your phone.

[Darren8658]

Hello

Did you manage to find a solution as im having this exact issue 

Thanks

 @KFM

[Oxonian]

@Darren8658 

I am not sure that you are going to hear from @KFM. He/she joined this forum on ‎**Personal info**24, but has not logged in since ‎**Personal info**24. 

I would suggest that you start a new conversation, maybe cross-referencing this thread, and describe your issue in detail. On this forum, reopening old threads does not tend to be the best way to achieve resolution. 👍

[MI5]

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@Oxonian wrote:

I would suggest that you start a new conversation, maybe cross-referencing this thread, and describe your issue in detail. On this forum, reopening old threads does not tend to be the best way to achieve resolution. 👍

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That's because we've already given all we know or can suggest.

New threads will only give the same answers so are pointless.... a bit like your post above.

The whole point of having a search function is to find previous threads with solutions or suggestions.

[KFM]

Hi @Cleoriff @Amelia88 @Darren8658 , thought I'd responded back then, but I probably didn't (or something went wrong somewhere).

Anyway, when I did get a new SIM from O2 in the hopes of getting this issue fixed, it didn't fix it straightaway.

But, just as I was about to lose hope and give up, it started working i.e., I was able to send messages over 30 characters after a few days of using the new SIM (around 4-5 days after starting to use it).

Not sure how it was fixed, as I didn't do anything much after getting the new SIM - it just seems to have resolved itself.

So, might be worth a try getting a new SIM, start to use it for a few days, and the issue might just go away for you too.

[Cleoriff]

@KFM 

Good to hear. No idea why it took so long either but pleased the new sim worked eventually. 😂