I have just switched from a PAYG SIM to a Pay Monthly SIM. I have switched the SIM cards and have put the SSN in and the mobile number in. I can’t go any further than that.
Hi @Mel1976 Are you trying to activate your sim?
If so, you need to contact customer services http://www.o2.co.uk/contactus
Also, see o2 help here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim
Hi @Mel1976, and welcome to the forum Let us know how you get on with this SIM swap, if you're still stuck we'll try and help further!
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