Re: SIM swap

Anonymous · ‎07-08-2017

Can I use any O2 micro SIM to swap from a nano pay monthly or dose it have to be a certain type? Thanks.

adamtemp64 · ‎07-08-2017

Any o2 pay monthly combo sim just pop into a store and they will help with the swap process

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Cleoriff · ‎07-08-2017

Help guide here as well if you want to do it yourself https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Sim-Swap-Nano-Micro-Mini-Sim/m-p/292218#...

Or quick version of the process here http://swapmysim.o2.co.uk/

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MI5 · ‎07-08-2017

You have to have the correct type for your account as PAYG and contract sim cards are different.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Marjo · ‎08-08-2017

Good morning @Anonymous welcome to our forum! Please do check the advice above - do you have any other questions or are you all good with the SIM swap? Let us know how it goes!

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