cancel
Showing results for 
Search instead for 
Did you mean: 

SIM only – do I have to cancel even though I am out of the minimum term?

veegee2022
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I moved onto a SIM-only deal around 18 months ago, it was a 12-month SIM-only deal. I have now moved to UW as it's a cheaper deal. I have transferred my number to UW. Do I need to cancel the O2 SIM-only contract, even though I am out of contract? I think someone at O2 told me a while back I wouldn't need to cancel, it would transfer automatically to UW, but I don't want O2 to charge me next month! 

Message 1 of 4
461 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@veegee2022 

If your number is now with a new network your O2 contract has been cancelled.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
459 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@veegee2022 

If your number is now with a new network your O2 contract has been cancelled.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
460 Views

veegee2022
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks – you've just save me half an hour on the phone! 

Message 3 of 4
452 Views

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
446 Views