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SIM not working

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AT0557
Level 1: Joiner
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on ‎07-07-2023 09:10

on ‎07-07-2023 09:10

Just got a new phone and SIM but keeping my old number. Old phone has old SIM. New phone has new SIM. Neither work now. Please help!

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madasaf1sh
Level 78: King of Kings
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on ‎07-07-2023 09:17

on ‎07-07-2023 09:17

@AT0557 

 

You will need to call Customer Services, to activate the new sim, use another phone and call 0344 809 0202 or use Skype and call 0808 002 0202. option 3

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12052 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

on ‎07-07-2023 09:17

on ‎07-07-2023 09:17

@AT0557 

 

You will need to call Customer Services, to activate the new sim, use another phone and call 0344 809 0202 or use Skype and call 0808 002 0202. option 3

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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