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Level 1: Joiner
Posts: 1
Registered: ‎21-11-2016
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SIM not received in a week

Hello. I placed a Pay monthly SIM the November 14th but I didn't received it yet. O2 is billing me since November 15th and I'm not very happy with that. What can I do to track my order? Thank you 

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Posts: 80,702
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Registered: ‎04-01-2009

Re: SIM not received in a week

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Posts: 106,305
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Registered: ‎04-04-2012

Re: SIM not received in a week

You can also claim a refund of costs incurred whilst sim was in transit.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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