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SIM not received in a week

gonzalo987
Level 1: Joiner
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Hello. I placed a Pay monthly SIM the November 14th but I didn't received it yet. O2 is billing me since November 15th and I'm not very happy with that. What can I do to track my order? Thank you 

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MI5
Level 94: Supreme
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You can also claim a refund of costs incurred whilst sim was in transit.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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jonsie
Level 94: Supreme
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MI5
Level 94: Supreme
  • 143421 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You can also claim a refund of costs incurred whilst sim was in transit.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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