cancel
Showing results for 
Search instead for 
Did you mean: 

SIM not provisioned

Mahee
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I am customer of o2 last 2 years 3 days before I upgraded to sim only contract. Today suddenly lost my signal. And got the error as SIM not provisioned in (setting> about > network ). I am chatting with o2 customer care service. They don’t give any solutions. what a rubbish customer service o2 giving their customers. Could you please anyone tell how could I get rid of this problem please ?
Message 1 of 5
692 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@Mahee 

I ask @O2Lisa to help in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 5
683 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@Mahee 

I ask @O2Lisa to help in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
684 Views

Cleoriff
Level 94: Supreme
  • 122810 Posts
  • 826 Topics
  • 7466 Solutions
Registered:

Deleted by me

 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
679 Views

O2Lisa
Former Staff
  • 996 Posts
  • 0 Topics
  • 32 Solutions
Registered:

Morning all, thanks for the tag @MI5 

I'll message you privately @Mahee and look in to this for you 

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 4 of 5
629 Views

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@O2Lisa thanks 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
619 Views