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Level 1: Joiner
Posts: 1
Registered: ‎29-07-2020
Accepted Solution

SIM not provisioned

I am customer of o2 last 2 years 3 days before I upgraded to sim only contract. Today suddenly lost my signal. And got the error as SIM not provisioned in (setting> about > network ). I am chatting with o2 customer care service. They don’t give any solutions. what a rubbish customer service o2 giving their customers. Could you please anyone tell how could I get rid of this problem please ?
Posts: 117,700
Topics: 576
Solutions: 16,545
Registered: ‎04-04-2012

Re: SIM not provisioned

@Mahee 

I ask @O2Lisa to help in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 101,915
Topics: 770
Registered: ‎14-01-2013

Re: SIM not provisioned

[ Edited ]

Deleted by me

 

*The Game Is On*

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Posts: 502
Topics: 0
Kudos: 75
Solutions: 18
Registered: ‎08-03-2017

Re: SIM not provisioned

Morning all, thanks for the tag @MI5 

I'll message you privately @Mahee and look in to this for you 

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks Smiley Happy

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Posts: 117,700
Topics: 576
Solutions: 16,545
Registered: ‎04-04-2012

Re: SIM not provisioned

@O2Lisa thanks 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)