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SIM not active

Tomwalsh1991
Level 1: Joiner
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Hi, My phone got stolen on the 15th. I got a replacement SIM card the next day, but 24 hrs after getting it into my new device, my SIM still isn’t working and I can’t make calls. Please help.

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Cleoriff
Level 94: Supreme
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@Tomwalsh1991 

You need to contact O2 and ask them to lift the bar on your account. You can call them using Skype. All numbers and details are in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 106100 Posts
  • 790 Topics
  • 5428 Solutions
Registered:

@Tomwalsh1991 

You need to contact O2 and ask them to lift the bar on your account. You can call them using Skype. All numbers and details are in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
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