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SIM keeps failing

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GordonC
Level 1: Joiner
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on ‎24-01-2024 08:55

on ‎24-01-2024 08:55

I have had to clean my SIM 3 times. Do I need a new one?

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Cleoriff
Level 94: Supreme
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on ‎24-01-2024 09:21

on ‎24-01-2024 09:21

@GordonC 

Yes I would think so. Pop instore with ID and ask for a new one. If you order online, O2 will disconnect your old sim as soon as you request a new one.

Best of luck.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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on ‎24-01-2024 09:21

on ‎24-01-2024 09:21

@GordonC 

Yes I would think so. Pop instore with ID and ask for a new one. If you order online, O2 will disconnect your old sim as soon as you request a new one.

Best of luck.

Veritas Numquam Perit

Girl in a jacket
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Enlli
Level 69: Guiding Light
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on ‎24-01-2024 09:25

on ‎24-01-2024 09:25

Make that Photo ID to be on the safe side

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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