SIM card

AsVi · ‎29-09-2023

Hello, since signing contract with Virgin media and O2, I haven’t received my SIM card, but I’m paying for contract already?

MI5 · ‎29-09-2023

@AsVi

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

gmarkj · ‎29-09-2023

You will get billed from the date the order is completed @AsVi , ie the day they post the sim to you.

If you call customer services once it arrives they normally credit the difference.

Just remember that the staff are also people and be polite please!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2

SIM card

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help me please!!

Account closure

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