SIM card

[Harry1]

How do u change ur number

[Charlieboyoo · Accepted solution]

Contact o2 customer services and they will be able to sort that out for you

[MI5 Level 94: Supreme]

Do you mean a new number or changing the number displayed somewhere?

[Anonymous]

@Harry1 O2 will only give you one free number change 

[Bambino]

@Harry1 Whatever it is you wish to do, you'll have to contact customer service.

https://www.o2.co.uk/contactus

[Melissa3]

I've just changed mine any idea how long my signal will be down for

[Anonymous]

@Melissa3 Did you do a sim swap? You may need to reboot your phone? Check your coverage status here

https://status.o2.co.uk

[jonsie Level 94: Supreme]

Usually within the hour so keep rebooting.

[Jenny105]

There are several ways of speaking to customer services.  Go to the Help page listed at the top of 02 pages

For instance you can go to a local store;  book a slot online with a local guru in store; twitter (see help page /guru), phone and my favourite is  Chat service online . My hearing is poor so receiving written answers is cool.  However you will need your

phone number,

security detail ;

state whether PAYG or Monthly payment. 

It is always wise to write clear but concise  requirement. And be patient.

This method may take a little longer in real terms but might have shorter queue than phoning.

Hope that helps

[EmilieT]

Hi @Harry1, are you all set with you number change or do you have any additional question?