on 06-11-2016 17:26
A couple of weeks ago I went on live chat to ask how to change my contract SIM for a PAYG SIM, keeping my old number, as I was going abroad. As I had left it late and wouldn't be able to wait for it to be posted out I was told I could go to an O2 store and get a SIM card and do the process that way.
Not sure what I have or haven't done but although I have topped up and received a text saying I have 100 free texts, 100 free minutes calls and 1024mb of data I cannot even send a text!
Help would be appreciated please
Solved! Go to Solution.
on 06-11-2016 19:10
on 06-11-2016 19:10
Thank god I haven't had to try them then.....:smileywink:
Veritas Numquam Perit
on 06-11-2016 19:14
on 06-11-2016 19:14
on 07-11-2016 07:02
on 07-11-2016 07:02
So, no live chat again today! I tried phoning CS on my phone and it keeps telling me I need to top up, but as you have already told me that, as it is, I can only use the calls etc from the UK I dont want to top up again, and lose my money again!
07-11-2016 07:24 - edited 07-11-2016 07:26
07-11-2016 07:24 - edited 07-11-2016 07:26
If you have access to a landline try this number @Silver_Fairy 0344 8090222
@Toby any news on the contact us service please?. Many people still struggling to get through over the weekend
Veritas Numquam Perit
on 07-11-2016 07:59
on 07-11-2016 07:59
on 07-11-2016 12:01
on 07-11-2016 12:01
Wifi calling via Skype is very cheap.