Solved: SIM card not connecting

Amy18 · ‎13-02-2021

Just got a new cellular iPad and the SIM card which comes with it is not allowing any texts or calls to it. I have not even received any welcome to o2 texts ect. I am at a loss I have check all the iPad settings but it is the SIM card issue because if I put the sim in my iPhone also on o2 it does not receive texts or calls either. It says the call cannot he connected.

MI5 · ‎13-02-2021

@Amy18

iPads can only send and receive iMessages, not normal sms messages, and you cannot make calls off the sim as it is data only.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-02-2021

@Amy18

iPads can only send and receive iMessages, not normal sms messages, and you cannot make calls off the sim as it is data only.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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