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Level 1: Joiner
Posts: 1
Registered: ‎12-01-2020
Accepted Solution

SIM card contract progress

I have ordered a SIM card contract 4 days ago I received the email the day of purchase to say we will email or text the progress of the SIM card but I have not yet received an email 4 days later how do I found out if my contract only SIM card is on its way ?
Posts: 84,058
Topics: 580
Solutions: 4,253
Registered: ‎04-01-2009

Re: SIM card contract progress

Posts: 115,806
Topics: 571
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Registered: ‎04-04-2012

Re: SIM card contract progress


You need to call customer service to check Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Community Manager
Posts: 7,524
Registered: ‎18-02-2016

Re: SIM card contract progress

Hey @Maddie96 any luck with customer services in relation to your sim delivery? 

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